“Research based...cold, hard realities
about the profession of sales.”
Paul Nelson, Business Unit Executive, Global Industries Sales, IBM (Dallas)

THE HARD TRUTH ABOUT SOFT-SELLING
Restoring Pride & Purpose to the Sales Profession

THE HARD TRUTH ABOUT SOFT-SELLING

Own It Today

Preface
Table of Contents

Applauded Across Countries & Professions

"Excellent! Finally a book that gives you permission to Sell! Defines selling for the 21st century."
Anthony Parinello, author of Getting to VITO

"George Dudley and Jeff Tanner have collaborated on a well-written book...fresh ideas...informative and insightful."
Robert L. Shook, Bestselling author of books on marketing and selling

"Read the Hard Truth About Soft-Selling and get a healthy, mind-clearing dose of reality...before you invest another dime or one more minute in sales systems and training."
Theodore B. Kinni, journalist, author, The Business Reader

Applauded Across Countries & Professions

"Excellent! Finally a book that gives you permission to Sell! Defines selling for the 21st century."
Anthony Parinello, author of Getting to VITO

"In the tradition of other great reads like Who Moved the Cheese and Chicken Soup for the Soul, Dudley and Tanner’s book is small at only 200 pages. But don’t be fooled by its abbreviated size. It packs a knock-out punch aimed right at the high concept psycho-babble that has overtaken the modern sales profession and reduced it to little more than a vague remnant of itself.”
Benny Tay, Prudential, Singapore

“As an Australian CEO in a highly competitive market space, I needed this book to reframe my thinking about what real selling is about… It should be on the 2006 required reading list of every CEO looking to drive top line business outcomes… As a Psychologist with over 25 years of experience working with all manner of delusional thinking, I find its open assault on the humbug of the soft sell to be a breath of fresh air… Dudley tackles several of the post-modern sacred cows behind the Soft Sell industry. NLP, Congruence and Client-Centered positioning each receive their fair share of critique, and through the skillful use of sound science, Dudley, like Francis Wheen’s (How Mumbo Jumbo Conquered the World), lays bare the fallacious reasoning that says there is no such thing as historical or scientific truth… Academics and consultants would do well to digest the realities that lie behind the pseudo science of soft selling….”
- Terence Coyne, Chief Executive Officer, Personnel Decisions International, Australia.

"...makes it very clear that 'soft-sell' can very easily turn into 'no-sell.' ... a must for individuals who make their living selling - or managing those who do."
- Dean Horger, Division Training Leader, Genworth Financial

"George Dudley and Jeff Tanner have collaborated on a well-written book...fresh ideas...informative and insightful."
Robert L. Shook, Bestselling author of books on marketing and selling

"Three cheers…A damned good little read. Thoroughly readable…explains so much about how sales consultants lost their way.”
- David Richardson, Senior Reporter, Today Tonight, Public Affairs Programme, Network Seven, Australia

"Read the Hard Truth About Soft-Selling and get a healthy, mind-clearing dose of reality...before you invest another dime or one more minute in sales systems and training."
Theodore B. Kinni, journalist, author, The Business Reader

"Interesting...aptly points out that being consultative can (also) be dishonest...reasons for the difficulty insurance companies have recruiting new sales people...a softer approach to selling and selling ethically are two very different things..."
Steve Brown, Life Insurance Marketing and Research Association (LIMRA, International)

“Dudley and Tanner make a major contribution in their defense of selling as an honorable profession. If one ever needed permission to simply be genuine, speak with candor, and be transparent with intent while always seeking an honorable outcome – this book delivers it!”-Ron Wagley, Chairman & CEO, Transamerica Occidental Life Insurance Company

“Research based….a good read...cold, hard realities about the profession of sales” - Paul Nelson, Business Unit Executive, Global Industries Sales, IBM (Dallas)

“…a veritable godsend for those in marketing and sales. The authors have cut through currently fashionable attitudes and jargon with great precision—a most profitable read.” - Max Weismann, Center for the Study of The Great Ideas

“A valuable contribution….it’s about time someone said it!” - Don Bradmore, Senior Lecturer (ret.), Department of Marketing, Faculty of Business and Economics, Monash University, Australia

“Explains why we have so many great relationship-builders… with poor sales results….and why so many salespeople struggle so hard to be accepted they forget the primary reason for making contact- to ethically represent our products and services to prospective buyers.”- Philip Seah, Dir., Agency Development (Insurance), Prudential Corporation, Asia, Hong Kong

“A diminutive book…quick read…spirited and meticulously crafted… welcome contrast to the glut of self-certain “you must sell my way” crowd...”- Shannon L. Goodson, Behavioral Scientist, Author, Publisher

 

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THE HARD TRUTH ABOUT SOFT-SELLING